Wine Bar Privacy Policy

Last updated: 10 November 2025

POUR YOU WINE COMPANY LTD. (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law.

1) Who we are (Data Controller)

• Controller: POUR YOU WINE CO. LTD, 4 Buckland Granaries, Sway Road, Lymington, SO41 8QU. Registered company number 16525791
• Contact for privacy queries: hello@pouryou.co.uk
• Data Protection Officer (DPO): Not required for our size/activities.

2) The personal data we collect

We collect and process the following categories of data:

• Identity & contact data: name, email, phone, address, event details (date, venue, guest numbers).
• Booking & transaction data: quotes, invoices, payment confirmations (we do not store full card numbers—payments are handled by our payment provider).
• Communications: emails, enquiry forms, messages via social media or chat.
• Marketing preferences: your opt‑ins/opt‑outs and related consent records.
• Website & device data: IP address, browser type, pages viewed, and cookies/consent choices. See Cookies below.

3) Why we use your data (purposes) and our lawful bases

We only process personal data when we have a lawful basis under UK GDPR. The basis depends on the purpose, as set out below:

• Enquiries & quotes – Legitimate interests or pre-contract steps
• Bookings & contracts – Contract
• Payments & accounting – Contract and legal obligation
• Marketing – Consent or soft opt-in
• Website analytics – Consent
• Safety & security – Legitimate interests

4) Marketing

We’ll only send you marketing if you opt in or under soft opt-in rules. You can unsubscribe anytime.

5) Cookies and similar technologies

We use essential cookies for site functionality. Analytics cookies require your consent. You can manage preferences via our cookie banner.

6) Sharing your data

We share data with service providers, advisers, and authorities when necessary. We ensure appropriate safeguards.

7) International transfers

If any provider stores data outside the UK, we ensure an appropriate safeguard applies (e.g., UK adequacy regulations or standard contractual clauses plus necessary measures). 

8) How long we keep your data

We retain personal data only as long as necessary for the purpose collected—then delete or anonymise it. Typical periods:

• Enquiries (no booking): up to 12 months from last contact.
• Bookings & transaction records: 6–7 years to meet tax/accounting requirements.
• Marketing records: until you withdraw consent or object; we keep minimal suppression data to respect opt‑outs.

9) Your privacy rights

You have rights under UK GDPR, including to:

• Access, rectify, erase, restrict, object, portability, and not be subject to automated decisions. Contact us to exercise these rights.

10) How to contact us or complain

• Contact us first: hello@pouryou.co.uk / 4 Buckland Granaries, Sway Road, Lymington, Hampshire, SO41 8QU
• If you’re unhappy: You can complain to the Information Commissioner’s Office (ICO): ico.org.uk or 0303 123 1113, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

11) Children

Our services are aimed at adults organising events. We don’t knowingly collect children’s data. If you believe a child has provided us data, please contact us to delete it.

12) Security

We use appropriate technical and organisational measures to protect your data.

13) Updates to this policy

We may update this notice from time to time to reflect changes in our services or the law. We’ll post the new version with an updated “Last updated” date and, where appropriate, notify you of material changes.