Frequently Asked Questions

It’s a simple, three-step process that puts you in the driver's seat:

1. Choose: Browse our selection of 16 global wines and place your glass under the tap.
2. Select Your Size: On the digital screen, choose your measure: a 25ml Taster (perfect for exploring!), a 125ml Glass or a 175ml Glass.
3. Pour: Once the payment is cleared (see below), the machine will pour your precise measure and stop automatically.

It depends on which Pour model your host has chosen, but whichever it is, it's as easy as buying a coffee!

• If it's PAYG Pour, just select your wine and size (25ml, 125ml or 175ml) and tap your own contactless card or phone to pour.
• If it's Pre-loaded Pour, the host will have provided you with a Pour You card. Insert it into the machine to use your allocated credit.
• If it's Unlimited Pour, simply select your wine and size and pour away—the host has already taken care of everything!

That’s the best part! With 16 different wines on tap, you don't have to guess. We recommend starting with a 25ml taster—it’s the perfect way to explore different regions and grapes until you find your favourite.

To help you find the perfect pour, we provide several layers of "expert" help:

• Professional Advice: Our "Chief Pourer," Neil, holds professional wine qualifications and is always on hand to advise. Whether you're looking for a crisp white to match the weather or a bold red to pair with your food, Neil can guide you toward a wine you’ll love.

• Tasting Cards: Every wine on our taps comes with a dedicated tasting card. These provide clear, easy-to-read information about the wine’s origin, grape variety, and flavour profile.

• Curated Flights: Not sure where to start? Ask us for a recommendation! We can suggest a "mini-tour" of three or four tasters to help you discover a new favorite.

We offer four flexible ways to fuel your event, depending on your budget and the guest experience you want to create:

• Unlimited Pour: The ultimate luxury experience. We set our machines to "free-pour" mode, allowing your guests to explore all 16 wines without limits. This is perfect for high-end weddings and corporate hospitality where you want a seamless, "open-bar" feel.

• Pre-loaded Pour: The smartest way to manage a budget. You decide on a total spend, and we load that credit onto individual Pour You cards for your guests. It gives your guests the freedom to choose their own wines while giving you 100% certainty on your final bill.

• PAYG Pour (Pay-As-You-Go): Guests take full control. They simply tap their own contactless card or mobile phone at the dispenser to pay for exactly what they pour. This is the ideal "zero-cost to host" model for public events, festivals, or evening wedding parties.

• Dry Hire Pour: This is an exclusive B2B service tailored for vineyards, wineries and trade professionals who wish to use our vintage Piaggio and self-pour technology to showcase their own specific stock. It’s the perfect brand activation tool for the wine industry.

No. Our Dry Hire model is reserved for the wine industry (e.g., promotional events, vineyard tours or trade launches). For weddings and private celebrations, we offer our Unlimited, Pre-loaded or PAYG Pour packages, where our WSET-qualified founder curates a selection of premium wines for you.

It is a professional solution for:

• Vineyards & Wineries: To showcase your latest vintages at festivals or "cellar door" pop-ups.
• Wine Importers & Distributors: For trade tastings, press launches, or portfolio showcases.
• Brand Activations: Agencies looking for a high-end, tech-forward vehicle to represent a specific wine brand.

• The Equipment: The vintage Piaggio van and our twin self-pour dispenser units, capable of showcasing up to 16 different wines.

• Logistics: Full delivery, professional setup, and pack-down at your location.

• Expert Support: Our team (led by a WSET-qualified expert) remains on-site and on-hand in the background. We ensure the self-pour technology runs smoothly and handle all the "invisible" logistics, such as glassware management.

• Brand Autonomy: We understand that industry clients are the experts on their own portfolio. Our "background" approach allows your team the space to lead the conversation and engage directly with your customers about your wines, while we ensure the service remains seamless.

• Glassware: All essential glassware tailored to your specific tasting requirements.

Our system can accommodate up to 16 different wines simultaneously. This allows trade clients to present an entire range—from whites and rosés to heavy reds—in one compact, high-impact location.